You have spent the last several years training and preparing to practice medicine as an equal, therapeutic partner. Is your patient genuinely prepared for Functional Medicine’s mutual participation model?
Kara Ware recognized the need to be more proactive in preparing new patients for the Functional Medicine process and partnership. Many patients arrive at a Functional Medicine clinic in a state of crisis. Emotional distress prohibits change and diminishes the patient’s ability to communicate and remember important guidance and recommendations. This makes the medical provider’s role feel more challenging than it needs to.
Therefore, Kara and Dr. Nathan Morris, MD decided to flip the traditional implementation of a health coach upside down. They evolved the integration of a health coach model to maximize the effectiveness of Kara’s health coaching skill set. As the National Board Certified, Functional Medicine Health Coach, Kara was the professional to welcome new patients into the practice, drive the patient’s first encounter, and offer follow-up coaching sessions to assist patients in the change process. Dr. Nathan Morris, MD met with empowered new patients, rather than patients in emotional distress.
“I saw fewer patients, yet my practice earned more income once Kara and I evolved the health coach integration model.”
– Dr. Nathan Morris, MD
In addition to being a Health Coach, Dr. Nathan Morris also hired Kara as his Strategic Business Advisor. They created the Clinical Coordinator position that blended Kara’s coaching and business acumen skill set.
Having owned a Functional Medicine practice herself, Nathan hired Kara to evaluate current back and front office systems, identify where patients were falling through the cracks, propose solutions, plus program development. Kara and Nathan worked together to perfect his office systems to reduce his stress, optimize patient experience and retention, plus clinical outcomes, increase word of mouth referrals, and ultimately enhance the practice’s bottom line. As a result, Nathan began to recommend Kara as a business coach.
In 2018, Dr. Dan Kalish interviewed Kara about how she evolved the integration of a health coach in clinical practice. Dan decided he, too, wanted to integrate a health coach in a similar model.
Dan being a premiere teacher in Practice Implementation, could immediately imagine the steps in replicating a model. “First of all, providers have to find a person like yourself, which is not an easy thing. Then they have to start thinking about systems development. How would you even start to put this into place?” That was the start of Kara and Dan working together to integrate a National Board Certified Health Coach into his practice, Kalish Wellness.
Kara has since been working as a Business Integration Coach to assist more practitioners with the development of their front and back systems, patient experience, plus the interview, hiring, and onboarding a health coach process.
“This is such a better model. It just takes so much emotional pressure off the doctor.”
– Dr. Dan Kalish, DC